Gas Grills, Gas Fireplaces and Accessories
West Sport Customer Reviews and Feedback
The Fireplace Shop and Grill Center at West Port
5 out of 5
based on 25 ratings.
25 user reviews
5 out of 5
based on 25 ratings.25 user reviews
I recently purchased a grill from them and the service was excellent!!! They guided me through my options and answered my many questions. Follow up was superb. Recommend highly.
- Robert B.,
Most knowledgeable and helpful small business I have been doing business with. My experience with the owner Larry has been extremely positive for the 35 years I have known him. I would recommend this business to anyone in the market for the best products in the area.
- Bill M.,
Very friendly service and extremely knowledgeable staff.
- Linda M.,
Friends told us about The Fireplace shop and grill center in Sudbury. We hadn't used our fireplace in years. The old brass doors were ugly and hauling wood was getting old. One visit to the shop and a home visit from Chris and my New enclosure and Gas logs are ordered and will be installed next week.Those folks made it so easy.
- Judy and Paul M, Medway, MA.
Many thanks to Larry and Chris at The Fireplace Shop in Sudbury for the advice and service in helping my wife and I choose our beautiful new glass doors for our fireplace. Meg is thrilled!
- Jordan and Meg L, Sudbury
My first visit to the Fireplace Shop and Grill Center in Sudbury was very informative. I went in thinking of installing a gas insert in my wood burning fireplace. When I saw the Hearthstone Clydesdale wood burning insert I was amazed. Who knew you could burn wood in your existing fireplace and efficiently heat your house. And it only took three weeks from my first visit to installation day. Thank you so much! you guys are the best!
- Christina G, Needham, MA
My husband and ordered a pellet stove from another stove shop and waited six weeks for the installation. Even though the installer pre-measured our space, when they brought the stove to our house they said it would not fit. We had to fight to get our deposit back. When we stopped into the Fireplace Shop at West Sport in Sudbury and explained that we were told that no pellet stove would fit our space, Larry, the owner went right to work to find us one that would fit. Twenty minutes later we purchased a beautiful Breckwell pellet insert for our home with a two week install date! We were thrilled with the service we received
- Bob and Evelyn D, Hudson,MA
Looking to save on heating costs I went to the Fireplace Shop and Grill center in Sudbury thinking of a gas insert. But when I saw the Hearthstone wood burning insert I fell in love. I had no idea I could turn my fireplace into an efficient wood burning heat source. It was installed a month ago and I haven't used my furnace since. I am very happy!
- Judy K, Marlboro, MA
We just bought a new Morso wood stove at The Fireplace Shop in Sudbury. The guys there made the whole process such a pleasure! Their installer is a great guy and quite the comedian!
- Mike and Angela, Framingham, MA
My husband wanted a wood stove and I wanted the convenience of gas.When we went to the fireplace shop and Grill center we were greeted by such a knowledgeable staff and they acted like they were actually happy to see us. Ryan explained our options and we settled on a free standing gas stove that has the appearance of a wood stove. It's the best of both worlds for us.
- Bob and Heather Cronin, Medway, MA
Just wanted to let you know that my wife and I love the new glass doors you installed on our fireplace. Your service is great and our fireplace looks terrific. Thanks!
- Robert, Sudbury, MA
My wife finally convinced me to have a gas insert installed in our wood burning fireplace. I thought the process, the plumbing, lining the chimney etc.would be arduous at best. But you guys at The Fireplace Shop in Sudbury made every step, from purchase to installation very easy. Now we both love the beauty and convenience of our gas fireplace.
- Annie and Paul, Hudson, MA
We love the new Hearthstone Sterling gas stove we bought at the fireplace shop at West Sport in Sudbury. Not only was the staff very helpful, but the stove is beautiful and heats our whole family room and kitchen area.I doubted you Larry, but you were right! Thank you.
- Margie and family, Westboro
The cold weather is here and I fired up my new Clydesdale wood insert for the first time last night. My cottage stayed roasty toasty and the oil burner never kicked on.
- Mary Mac, Lake Boon, Stow, MA
This may be a little out of season, but we just had the guys at The Fireplace Shop and Grill Center in Sudbury deliver a Keg grill and smoker. I like to grill outdoors year round and the smoker feature of this Keg is unbelievable. Thanks guys.
- Larry D and Amy K, Framingham
My family has been in Sudbury for 45 years. My dad has purchased several bbq's from West Sport over that time.Now I have a family of my own and we just got our first bbq grill at West Sport. We love it and the service we received was great. Free assembly and delivery.
- Mike, Kiley and baby Carson, Sudbury
When my wife Sue and I walked into The Fireplace Shop in Sudbury we had no idea they would have so much inventory in their showroom. We also didn't realize, until Ryan showed us, that we could turn our wood burning fireplace into an efficient wood burning furnace. We just had our Hearthstone wood insert installed and it does an unbelievable job of heating the lower level of our home. That's almost 2000 sq. feet.
- Richie and Susan, Sudbury
I just had West Sport Fireplace Shop install gas logs in our fireplace. Wow what a difference it made. Now I'll use that fireplace all the time. Larry and Mike put gorgeous glass doors on the front of the fireplace. My living room looks like a million bucks.
- The McDermotts, Framingham
"You guys came highly recommended by a neighbor and friend. I was at a party at Jan and Tony's and commented on their new, rich looking, fireplace enclosure. Then with a touch of a button Tony lit up the gas logs you folks just installed. I couldn't believe how realistic they looked. I loved the warm glow the logs emitted. I visited your store the next day and purchased a Peterson gas log set for my family room. The installation was done three days later. You guys are great!"
- Jodie K. Sudbury, MA
Thank-you for making our shopping experience so pleasant. My friend and I went to two other stores before we found yours. You were the first people who seemed interested in helping us make the right choice to solve our unique heating dilemma. We are looking forward to receiving our new wood stove.
- Tracy M. and Darcy L., Natick, MA
The Hearthstone Bristol gas stove that I purchased at your store was installed today and works great. It also looks beautiful. The basil green enamel fits perfectly in my decor. Thanks for all of your great advice.
- Eric, Sudbury, MA
My husband and I visited The Fireplace Shop and Grill Center in Sudbury in early August. We were interested in reducing our heating costs, but were not sure what type of product would best suit our needs. We spoke with Larry on that initial visit and again on a subsequent trip to the store. We were sold on a Hearthstone wood insert and are we glad we were. The insert is gorgeous, in brown enamel, and the installation went flawlessly. We've already had three or four fires and couldn't be happier.
- Carol and Dan, Sudbury, MA
Larry and Mike from the Fireplace Shop at West Sport in Sudbury installed a custom enclosure on my, very large, fireplace just this morning. It fits perfectly and is exactly what I ordered.
- Patti B., Sudbury MA
I was looking for a gas stove to heat my home office. I had gone to two hearth shops and been very disappointed in the service I had received. Then I found the website for the Fireplace Shop at West Sport in Sudbury. I called and spoke to Larry, the owner, very helpful, very professional. I had a Napoleon Castlemore gas stove installed ten days later. I highly recommend these people.
- J. D. H., Weston, MA
The Hearthstone gas insert that we purchased at The Fireplace Shop and Grill center in Sudbury is one of the smartest things my husband and I have ever done. It's beautiful and romantic! The guys in the shop were great and the man who installed the insert was very nice and on time. Very impressed!
- Vera D., Hudson,MA